AC Heating and Air Conditioning Services Testimonials

I only rate Charleston businesses that go above & beyond. AC is absolutely one of those businesses. Had a new HVAC system installed during a 2022 remodel. It failed within 2 yrs. The installer was defunct by then (go figure). Tried another contractor for repair, but they immediately pushed an another all new system. No thanks. Was referred to Bobby/AC by a trusted friend. Bobby & team found the root cause and a very reasonable solution (I’m an engineer). The staff was polite and thorough throughout. Highly recommend and will use only AC as long as I am in Charleston. Read Less

We have worked with AC from our earliest days in Charleston and couldn't be happier. We inherited a Geothermal system that they inspected and rebuilt to work much better. Now 8 years later we just installed a new system and they did a great job. Bobby and his team are knowledgeable and truly customer focused. Read Less

Kevin Poland, a Tech who works for this awesome company, came out to our Airbnb at 9:30 pm (after already handling an entire work day) to fix the system that was not cooling the house properly at all. He was efficient in checking different aspects of the system and quickly got it up and running so we could sleep comfortably. He communicated with us on his arrival time and was an overall gem of a young man! AC is lucky to have him on staff!! Many, many thanks! (If I could give 10 stars I would!!) Read Less

Wow! I am speechless over the service this company provides. They did my father’s home and aunts as well. I just had my AC unit replaced and they were ON it from minute one! Just a quick call to Rob and he was out there the next day. Parts ordered and a new unit installed in a few days… AMAZING! Technicians Glenn and Kevin were incredibly professional and left the place cleaner than it was to start. I highly recommend this company for fast reliable and courteous service. Took the old unit out and were super folks the whole time. Read Less

AC Heating and Air Conditioning Services is an outstanding company, and I would highly recommend them to anyone needing a new HVAC system or service. We purchased two replacement systems including new duct work for our home three years ago. Rob Flick came out and walked us through the different options explaining how everything would work. He was friendly, and thorough, and made my wife and I feel very comfortable with the purchase. The installation team was quick, clean, and extremely professional. Recently we had an issue with one of the thermostats not running. I texted Rob who immediately remembered me despite it being three years. He was able to troubleshoot the problem over the phone and we had the unit running within 15 minutes. With it being 90 degrees out we were extremely appreciative of the prompt response and the quick fix. AC Heating and Air Conditioning has the best customer service anywhere. They are all very professional and three years later, we are grateful we decided to purchase from them. Read Less